Our client, a leader in the Consumer-Packaged Goods (CPG) sector, offers an AI-powered solution that integrates all sales channels. Their platform provides complete visibility, enabling data-driven decisions, improved in-store execution, and enhanced collaboration with distributors to drive sales growth. A Need for Change Our client identified a major gap in data sharing and order management between distributors and retailers. Both parties faced challenges due to manual processes and unstructured communication over phone calls and WhatsApp. As a result, logistics costs increased for distributors, while retailers had to deal with repeat orders and missed business opportunities. Thus, they were exploring a solution for hassle-free order processing and easier market penetration. Softude’s Role Softude developed an order management app with native device features to enhance communication between retailers and distributors. Retailers can browse products, compare prices, check stock, and connect with sales reps for better deals through the app. Additionally, an ERP system was created for distributors to manage warehouse operations, inventory, and sales reps' activities, while syncing orders with the app in real-time. The ERP also provides analytics to help distributors create personalized offers for retailers. Retailers Managed More Growth Opportunities Cut in Operational Costs Retailers gained insights into order history and could place repeat orders with a single click, saving time and ensuring smoother operations. Real-time chat and updates kept everyone in the loop, preventing miscommunication between retailers and distributors. The solution created upsell and cross-sell opportunities with customized offers for retailers, boosting their sales potential. The seamless order management solution and ERP improved operational efficiency, benefiting both distributors and retailers by simplifying the order process. This mobile app case study shows how a successful app launch led to 60,000+ downloads. Field force management app helped organizations effectively manage field force, reduced time theft, and increase employee productivity by 30%. An e-wallet app for open banking payments and saving money on transactions. Let's work together to bring your ideas to life and make a positive impact on your customers.
Know Our Client
10,000+
20%
50%
Benefits in a Nutshell
01.
Instant Insight
02.
Smooth Communication
03.
Increased Sales
04.
Increased Efficiency
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