30% Cost Reduction with a Digital Vehicle Servicing Solution

A Need for Change

The client struggled with inefficiencies due to manual vehicle servicing processes, including job card creation, tracking service status, and customer follow-ups. This led to increased operational costs, delays, and disorganized records, ultimately impacting customer satisfaction. Seeking a solution, they turned to Softude for an automated, streamlined service management system.

Softude’s Role

Softude developed a mobile app that completely transformed the client’s vehicle servicing process. The app automated tasks such as job card creation, vehicle status tracking, and customer follow-ups, eliminating the inefficiencies of manual handling. It allowed real-time updates, enabling customers to approve services digitally and organizing the workflow of service provider. With features like digital estimates, billing, and service history tracking, Softude’s solution helped streamline operations, reduce operational costs, and enhance the overall customer experience.