Streamlining Account and Loan Origination for Credit Unions

Know Our Client 

Our client is a leading financial technology service provider based in Canada, known for its rapid growth. They offer a robust, omnichannel account and loan origination solution for credit unions. This advanced platform supports seamless member onboarding, account management, and instant loan approvals across various devices, including mobile phones, tablets, laptops, and desktop computers.

Industry

BFSI

Business Type

Enterprise

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A Need for Change 

The client faced challenges in addressing customization requests, caching issues, UI challenges, and new content blocks due to the lack of a dedicated technical team. This led to delays in platform improvements and a fragmented user experience. They needed a new development partner to quickly plan, build, test, and deploy enhancements to meet their client partners' needs.

Softude’s Role  

Softude enhanced the platform’s capabilities and swiftly launched the latest version within 8 hours, setting a new record. Over 1.5 years, our team of 21 experts invested 42,000 man-hours in developing, enhancing, and maintaining the platform. We improved its architecture to support efficient account and lending origination, integrated advanced features like real-time lending approvals, and enhanced member management with a sophisticated CRM portal. Our work also included seamless integrations with core banking systems, DocuSign, and other technologies to streamline processes and enhance user experience.

90%

Higher User Engagement

80%

Faster Client Acquisitions

97%

Improved Partner Satisfaction

Benefits in a Nutshell


Testimonial


quote image

We wanted to express our heartfelt appreciation for your remarkable work in the production launch. Your dedication, teamwork, and exceptional efforts have truly made a difference. Thank you for setting a new standard of excellence and making us proud.

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