A UK-based healthcare startup was planning to design and develop a universal solution that enables brick-and-mortar pharmacies to go online and mobile quickly. The idea was to connect patients, hospitals, and pharmacy chains with a platform to facilitate a smooth medicine ordering process across any channel. A Need for Change Traditional pharmacies struggled with manual operations, inefficient inventory management, and delayed order processing, leading to poor customer satisfaction. The lack of a unified digital platform made adapting to online services challenging, while compliance with regulations and the need for multi-language and multi-currency support further complicated their efforts to scale efficiently. Softude’s Role The client required continuous upgrades to integrate new features and functionalities. We formed a dedicated team of business analysts and architects to gather requirements from users, management, and regulatory perspectives. High-level and low-level architectures were created, with React Native and React JS chosen as frameworks. The client’s proactive involvement in finalizing wireframes ensured a smooth process. Within six months, we delivered a mobile app for customers, a web admin panel for pharmacists, and a super admin panel, all compliant with pharmacy regulations. Pharmacies Onboarded Customers Signed Up Countries Adopted the Solution Customers can easily search for medicines, upload prescriptions, and reorder from their personalized lists, saving both time and effort. Pharmacies can manage inventory, track orders, and handle customer accounts all in one place, simplifying their workflow. Features such as order tracking, refill reminders, and special offers keep customers informed and satisfied. Pharmacies can access reports and analytics from the application to make informed decisions and enhance their services. Workforce efficiency improved by 78% with real-time tracking and streamlined communication. Explore how Softude helped build a global platform to showcase luxury cars, expanding reach and boosting user engagement. Discover how digitalization improves customer experience for a home loan lender, boosting satisfaction and efficiency. Let's work together to bring your ideas to life and make a positive impact on your customers.
Know Our Client
70+
1M+
3
Benefits in a Nutshell
01.
Quick Medicine Orders
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Easy Pharmacy Management
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Better Customer Experience
04.
Valuable Insights
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