Our client offers a mobile app that connects users with top-notch, professional transportation services. The app helps users quickly find the best vendors and drivers nearby, tailored to their preferences. It also offers personalized riding experience at the best prices that fit to users’ budget.
Our client’s mobile application suffered from high uninstallation rate due to major issues with user experience and platform limitation. Limited pricing transparency, a complicated sign-up process, and no option to schedule rides in advance further contributed to user frustration, prompting the client to rethink about the application.
Softude’s Role
Softude rebuild the mobile app, addressing all performance issues and improving user experience. We expanded its reach to both iOS and Android platform, simplified the sign-up process, and made navigation smoother. With features like ride scheduling, multiple payment options, and AI-driven vendor recommendations, we transformed the riding experience of the user into a personalized experience.
50,000+
Active App Users
40%
Increase in Retention
60%
Increase in App Revenue
Benefits in a Nutshell
01.
Broader Accessibility
The app now supports both iOS and Android users, expanding its reach significantly.
02.
Personalized User Experience
AI-driven vendor and driver recommendations, ride scheduling, and options like infant seat booking enhanced usability.
03.
Streamlined Payments
Multiple payment options provided users with a flexible and secure transaction experience.
04.
Improved Navigation
Integrated navigation tools like Google Maps and Waze offered seamless experience to drivers and passengers.
Client Testimonial
Collaborating with Softude has been an incredible experience. Their team brought creativity, precision, and a deep understanding of what our users needed. They were always approachable, proactive, and ensured we were aligned at every step. The professionalism and passion they displayed made a lasting impression, and the results speak volumes. It felt like working with a true partner invested in our success.
Related Case Studies
Custom Employee Onboarding Portal
35% faster recruitment and employee onboarding with a custom portal.