With more than five decades of experience, our client is a major player in the automotive industry. They specialize in creating automotive solutions for OEMs (Original Equipment Manufacturers). They have several manufacturing plants across the country and the globe. A Need for Change Our client has a vast team for various responsibilities like talent acquisition, onboarding, performance management and retirement. Like many organizations, their HR team faced a common challenge: handling everyday queries from such a large workforce. This not only impacted productivity but also made it a bit frustrating for their employees to get quick answers and support. Softude’s Role Softude developed a conversational AI bot and trained it on vast amounts of HR data. The HR virtual assistant is equipped with natural language processing technology to understand and answer in the human language. It is proficient in more than 50 global languages including English, Hindi, and many more to interact easily with employees across different geographical regions. Its integration with the existing HR management systems enhances its functionalities. Instant Query Resolution Boost in Experience Reduced Workload Employees get all their answers related to company policies, payroll, or leaves in real-time by simply talking to the chatbot. HR can easily upload documents and streamline onboarding, allowing new hires to quickly learn company policies. The bot can read, speak, and respond in more than 50 languages, allowing employees to interact comfortably with HR virtual assistant. The bot works beyond the boundaries of time, improving the overall employee experience and satisfaction.
Analyzed and transformed unstructured data from text and audio-based interactions between medical practitioners to provide valuable insights for pharmaceutical advancements. Early insights into machine’s health improved their lifespan and reduced warranty repair costs by 43%. Analyzed customers’ opinions on popular brands from feedback and emojis on social media using natural language processing. Let's work together to bring your ideas to life and make a positive impact on your customers.
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Benefits in a Nutshell
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Real-time Assistance
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Easy Onboarding
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Multilingual Support
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Anytime Support
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