Our client operates in the B2B eCommerce space, offering a wide range of packaging materials like boxes, courier bags, and packing rolls. Their innovative approach saves businesses from dealing with multiple vendors, simplifying the procurement process. A Need for Change To overcome the traditional sales model and expand their market reach, our client decided to invest in eCommerce development. The target audience is retail customers who buy in small quantities and regular corporate customers who place bulk orders. However, delivering a unified user experience while a seamless order processing for two different sets of customers presented a significant challenge. Softude’s Role Softude created an easy-to-use eCommerce platform using Magento to meet the needs of both retail and corporate customers while supporting the client’s large-scale operations. We added core features like simple browsing for smaller buyers and bulk ordering with reminders for corporate clients. Third-party integration solved the challenge of order tracking and real-time updates. For continuous operation, we implemented a disaster recovery architecture for instant alerts in case of heavy traffic or issues. Monthly Customers Monthly Orders Processed Business Growth The platform’s easy-to-navigate design made it simple for retail buyers to browse and place orders quickly. Corporate clients enjoyed bulk order placements and the ability to customize orders, making purchasing efficient and tailored to their needs. A user-friendly dashboard allowed customers to track their orders, while reminders helped corporate buyers avoid stock-outs. The platform supported various payment methods, including credit, bank transfers, and wallets, providing flexibility for customers.
Optimizing user experience of a crowdfunding website doubled user count and increased number of signups. 35% faster recruitment and employee onboarding with a custom portal. Transformed a basic web-based platform into an engaging AI platform, boosting engagement with custom features. Let's work together to bring your ideas to life and make a positive impact on your customers.
Know Our Client
500-600
25,000+
5x
Benefits in a Nutshell
01.
Seamless Shopping Experience
02.
Bulk Ordering and Customization
03.
Order Tracking & Reminders
04.
Multiple Payment Options
Client Testimonial
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