Our client is an independent software vendor dedicated to helping organizations effectively manage their remote sales teams and field engineers. Their goal is to offer businesses the tools needed to streamline operations, increase productivity, and improve employee management while ensuring efficiency across the field. A Need for Change Our client noticed that many organizations struggle to manage their remote sales teams and field engineers due to limited oversight and the lack of an efficient system. Field employees manually log their working hours, customer visit details, and expenses, while also engaging in multiple calls with managers for feedback and coordination. The client decided to launch a solution to help organizations strategize team movements and assess the performance of employees in the field. Softude’s Role We developed a cloud-based field force management application to assist employees, managers, and organizations. The solution provides a real-time dashboard for field operations, offering visibility into various activities.
It features location tracking, allowing managers to monitor the real-time whereabouts of sales reps. Employees can log their attendance remotely, and timesheets help track productivity by comparing busy versus productive hours. The solution also simplifies payroll processing by capturing the start time, end time, and location of employees. Increase in Productivity Reduction in Expenses Faster Approval The reduction in back-and-forth coordination calls between managers and employees led to a significant decrease in time wastage. Timesheets help identify busy vs. productive employees, aiding in performance evaluation. The expense management feature reduced the manual work of scanning, uploading receipts, and calculating expenses. Field report processing time was reduced from 30 days to just 1 day, providing detailed insights into employee expenses and performance, supporting data-driven decision-making. 50,000+ downloads by rebuilding the mobile app for iOS and Android platform. How Softude created an AI-powered mobile app for a leading language solutions institute. OEM achieved 62% complaint reduction with streamlined complaint management solution. Let's work together to bring your ideas to life and make a positive impact on your customers.
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30%
20-40%
22%
Benefits in a Nutshell
01.
Less Time Wastage
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Productivity Tracking
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Minimized tasks
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Faster Reports
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