Premier software support and maintenance
services alleviating
your functional Core

IT is responsible for enabling your business to grow. As one of the leading software support and maintenance services providers, Softude helps you in gaining and maintaining competitive advantage throughout. We achieve the same by managing the technology important to ensuring the viability and success of your business through seamless IT support.

 

What is the need for
software support and maintenance?

Software support services are as effective ways to keep the IT applications and infrastructure cost-effective, relevant, and scalable to the ever-evolving business needs. Software support and maintenance is crucial to businesses as it allows them to manage, upkeep, and augment their software infrastructures and product applications to deliver the best as per their current needs and preferences.

With our dedicated software support and management services offered in multiple engagement models, you get access to top-quality software performance and upgradation support to deliver improved reliability and constant evolution of the IT infrastructure. We also help with keeping the overall IT costs under control. Softude is a reliable provider of management, remote monitoring, and transformation services for cloud and on-premise infrastructures while also helping desk services.

For top-notch custom web development results, you can contact
experienced developers at Softude.

Software Support and Maintenance

Comprehensive
software support and maintenance services

With our web development expertise, we can offer your business a major push by creating
advanced web products and programs best serving your needs.

Application support
services

This includes helpdesk support, on-call support, code maintenance, and minor enhancements for all custom-built applications. For ease of maintenance, we also provide enterprises with centralized support for all applications in use by them, regardless of whether developed by us or them internally or a third-party provider.

Operations support
services

At Softude, our infrastructure team aims at continuously helping clients minimize downtime and gain valuable time that is frequently lost due to unstable infrastructures. Our infrastructure performance services such as server monitoring, DevOps, Cloud management help clients in accessing a full spectrum of IT infrastructure to keep the overall system reliable with service level guarantees.

Transformation support
services

Our highly experienced and qualified business applications team can help you in identifying, assessing, and bridging the gaps within the Business Applications stack. Application stack management includes evaluation of applications as per current business needs, industry and technology trends and roadmap consulting on modernization, digital transformation, cloud migration, devops enablement, cyber security assessment.

Who do we work
with?

We have partnered with industry experts and IT engineers and support specialists to deliver
the best-in-class software support and management services. We also boast the presence of a highly
qualified and experienced team of IT experts delivering excellence across multiple domains.

Why should you use IT
support and maintenance services?

With our web development expertise, we can offer your business a major push by creating
advanced web products and programs best serving your needs.
01

Cost-effective

Engaging software support and management services are highly cost-effective than hiring full-time staff. The resources required for maintaining software can be abundant. For small as well as medium-scale businesses, it is useful to outsource software support and management services to a reliable provider like Softude. We can help you with your overall budget when it comes to handling software support and management services.

02

Maximum uptime

If you wish to keep the IT systems of your business up and running all the time, you can ensure managed software maintenance services from our professionals. Disasters and emergencies are bound to happen. Your company should be prepared for all types of scenarios. When you outsource IT services to our experts, we make sure that your organization has a detailed BDR or Business Disaster Recovery plan in case of any downtime.

03

Security and data protection

When you work with other businesses and client data, it is imperative for them to trust you. When they know that you have a secure IT system at work, they will continue doing business seamlessly. With managed software support services, you can be confident that your data remains secured. Compliance and regulations keep changing from time to time. With our managed software support, you can be assured of the same.

04

Minimal risks

For organizations implementing changes, the risks are available at any given stage. With comprehensive software support and management services, the chances of major disruptions to the business or its services are significantly reduced. The formalized processes, policies, and roles -all tend to work together while providing strong communication to stakeholders and customers throughout the IT management process.

Business
success stories

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FAQ's

Managed software services in IT are provided by a reliable MSP or Managed Service Provider like Softude. It is a leading way for modern businesses to keep the software systems secure from common cyber-threats while also providing upgradation and enhancement solutions for software products. We can help with round-the-clock monitoring and prevention along with detailed reports on software security over a given period of time. 

Due to the increasing demands and speed of service releases, organizations continue to take a closer approach towards seamless software monitoring, support, and maintenance.

It is not an easy task to choose from the myriad of software support and management service providers. However, as per the general rule, finding the best service provider will commence with self-assessment of your business. It should evaluate existing gaps in the software assets, IT posture, improvement areas, and technology usage. Based on the same, you can choose the desired service provider to serve you well.

At Softude, we take care of in-depth software support and management to improve efficiency, dependability, compliance and security, and advanced access to emerging software technologies.

At Softude, we analyze the current state of the software assets of your business. We observe whether or not there is potential for improvement. Then, we compare the TCO of the IT infrastructure managed by our team vs. in-house. It will help you analyze the total costs reduced.

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